Workflow And Document Management Services

Service Details

The application has a built-in workflow designer to cater to the business flows. The user has the scope to design, modify and customize the view of work using this tool. It supports escalations and notifications. The system supports the following types of workflow.

• Hierarchical Workow 

Resembles top-to-bottom and bottom-to-top flow and routing

• Queue-based Workow 

Allows multiple user participation. It allows users to route documents or folders    containing documents through pre-defined routes based on business rules

• Free Flow: 

The document and folder-sharing flow is not restricted by rules and hierarchy. This is a preferred mode of collaboration amongst cross-groups. Hence, can be routed from any user to any user.

• Workflow Pending item status

Admin can see how many work items are pending at which activity.