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Terms & Conditions

Welcome to Aajjo Business Solutions Private Limited!

The following terms and conditions outlined the rules and regulations allow you to access Aajjo Business Solutions Private Limited's Website, located at "https://www.aajjo.com"

  1. Acceptance of terms
    1. Thank you for using Aajjo Business Solutions Private Limited. These Terms of Service are envisioned to make you aware of your legal rights and responsibilities with respect to your access to and use of the website - Aajjo Business Solutions Private Limited at www.aajjo.com and any related mobile software, sub domains or applications but not limited to delivery of information via the website whether existing now or in the future that link to the Terms, collectively, the "Services").
    2. Please read these Terms carefully. By accessing Aajjo Business Solutions Private Limited platform, you are agreeing to these Terms and concluding a legally binding contract with Aajjo Business Solutions Private Limited and its affiliates. You might not be allowed to access the Services if you do not accept the Terms or are unable to be bound by the Terms. Your access to Aajjo Business Solutions Private Limited platform is at your own risk, including the risk that you might be exposed to content that is objectionable, or otherwise inappropriate.
    3. To use the Services, you should first agree to the Terms and you must accept the terms by clicking to accept or agree to the Terms, where it is made available to you by Aajjo Business Solutions Private Limited in the user interface for any particular Service; or using the Services. In such case, you understand and agree that Aajjo Business Solutions Private Limited will treat your access to Services as acceptance of the Terms from that point onwards.
  2. Defined Terms

    The terminology mentioned applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and all Agreements:

    1. "We", "Us", "Our", “Aajjo Business Solutions Private Limited Platform”, “Aajjo Business Solutions Private Limited” shall mean Aajjo.com the Website/App/the portal or the Company.
    2. "Company" means Aajjo Business Solutions Private Limited, a Company incorporated under the Companies Act, 1956 and having its registered office I-24, Sector 1, Bawana Industrial Area, New Delhi - 110039, along with its unit for the website of the company called Aajjo Business Solutions Private Limited and where the context so requires, means and includes all Aajjo Business Solutions Private Limited's official clients, directors, employees and subsidiary, associate and affiliate entities, and/or business entities with whom Aajjo Business Solutions Private Limited enters into a agreement or financial alliance.
    3. "Agreement" shall mean this User Agreement and shall include the User application form duly completed, its attachments and the terms and conditions stated herein and includes the documents included by reference comprising the Illegal or Prohibited Content, Disclaimer, Warning against Fraud, Contract Form or Bill terms and conditions and such other documents that Company may in its complete discretion add to the Site from time to time. It shall be deemed to have been executed at the New Delhi location.
    4. "Banner" means a service provided to a User where a graphic image is placed on the Site and used to advertise the product and service of the User and this graphic image is linked to the User's own website.
    5. "User" or "You" or "Your" refers to you, as a user of the Services. A user is someone who accesses the Services for the purpose of sharing, displaying, hosting, transacting, publishing, or uploading information or views or pictures and comprises other persons jointly participating in using the Services without limiting a user having access to ‘business page’ to manage claimed business listings or otherwise.
    6. "Illegal/Prohibited content" means the content hosted on the Site which is either illegal or prohibited by law and includes content that has been specifically set forth on the Site as such.
    7. "Party" or "Parties" means the User or the Company in reference to the context.
    8. "Registration Data" denotes the database of all the information supplied by the User on initial application and subscription, including but not just limited to the name of the User, telephone number, mailing address, account and email address.
    9. "Sensitive Personal Data/Information" means such personal information of a User which entails of information relating to: -
      1. password(s);
      2. Financial information such as Bank account or credit card or debit card or other payment instrument details;
      3. Physical, physiological and mental health condition;
      4. Sexual orientation;
      5. Medical records and history;
      6. Biometric information; or
      7. Any detail or information relating to the above clauses provided by User. Provided that, any information that is freely available or accessible in public domain or furnished under the Right to Information Act, 2005 or any other law for the time being in force shall not be regarded as Sensitive Personal Data/ Information for the purposes of the Agreement.
    10. "Site" means Aajjo Business Solutions Private Limited and includes any link which opens with the Site and unless repugnant to the subject and context thereof includes other websites operated by the Company.
    11. Services" means the Services provided by the Company to the User of the Site and includes the following facilities:
      1. Services to the User wishing to search products and seller information by posting their details.
      2. Services to the User who wishes to advertise and gain exposure for their business through On-line Catalogues, Website Hosting and Customised Websites, Online Catalogue, Purchase Request, Leads, and/or Banners through the Site;
      3. Services to the User who wants to insert advertisements at the Site;
      4. Such other or further services that may be provided by the Company and/or Aajjo Business Solutions Private Limited from time to time.
  3. Prohibited Content & Consents
    1. The Company DOES NOT allow a User to host, display, modify, upload, publish any information, transmit, update OR provide any services or data, information or any Illegal/Prohibited Content. The User hereby represents and warrants that it shall not display, list, upload, modify, publish any information, data or materials and/or transmit or share anything that:
      1. Belongs to other person and to which the User does not have any right to;
      2. is totally harmful, blasphemous, harassing, defamatory, obscene, libellous, pornographic, paedophilic, invasive of another’s privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner of any kind;
      3. harms minors in any way;
      4. contain fraudulent information or makes fraudulent offers of items or involve the sale or attempted sale of counterfeit or stolen items or Illegal/Prohibited items or items whose sales and/or marketing is prohibited by applicable law, or otherwise promote other illegal activities;
      5. infringes any patent, trademark, copyright or other proprietary rights of any party;
      6. violates any law forcefully for the time being;
      7. is a part of a scheme to defraud other User(s) of the Website or for any other unlawful tenacity;
      8. misleads or deceives the addressee about the origin of such messages;
      9. communicates any data or information which is wholly offensive or menacing in nature;
      10. relates to products or Services at sale that infringe or otherwise abet or encourage the violation of any third party’s copyright, trademarks, patent, trade secrets or other proprietary rights of privacy, or any other third-party rights;
      11. impersonates others’ personality;
      12. contains software viruses or any other computational code, files or programs designed to interrupt, destroy or limit the operability of any computer resource; or codes that have the effect of damaging, interfering with, intercepting or expropriating any software or hardware system, data or personal information;
      13. contains any material that creates unauthorized advertising or harassment (including but not limited to spamming, invades anyone’s privacy or encourages conduct that would threatens the unity, integrity, security, defence, or sovereignty of India, friendly relations with foreign states, or public order or causes provocation to the commission of any cognisable offence or prevents investigation of any offence or is insulting any other nation;
      14. is in contravention of the Information Technology (IT) Act, 2000 and any other law for the time being in force;
      15. opens links directly or indirectly to goods or Services that are prohibited under the prevailing law; or
      16. Otherwise creates any liability or adverse publicity for the Company.
    2. As a condition of use of the Service and the Site, the User warrants that it/they will not use the Site for any purpose that is unlawful or illegal under any law in force within or outside India or prohibited by these terms, conditions, and notices including both specific and implied. In addition, the Site shall not be used in any manner, which could damage, disable, overburden, or impair it or interfere with any other party's use and/or enjoyment of the Site. The User shall refrain from obtaining or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Site.
    3. Listing of counterfeits, non-licensed replicas or unauthorized products is strictly prohibited on the site. Further no products can be advertised on the site without the explicit permission from the intellectual property right holder. It is clear inter-alia that all third-party intellectual property rights (IPR) are possessed by the third party and not Infocom or its users.
    4. By accepting of this Agreement and these terms & conditions, the User hereby agrees that it has obtained all requisite consents, licenses, approvals and permissions from all requisite governmental and statutory authorities for the goods and services that shall host on the Site.
  4. Agreement between User and Company
    1. The User comprehends that the Company through its Site provides hosting services to its Users. All Contents are third party User generated contents which are transmitted and/or hosted on the Site. Company neither originates nor initiates the transmission nor selects the sender and receiver of the transmission, nor modifies the information contained in the transmission.
    2. The Site is operated by Aajjo Business Solutions Private Limited and its affiliates/associates. The Services are offered to the User conditioned on the acceptance of the User without modification of the terms, conditions, and notices contained herein. Use of the Site by a User establishes agreement to all such terms, conditions, and notices. If the User does not agree with any part of the Agreement, these terms, conditions and notices, it/they must not use the Services.
    3. Most contents and some of the features on the Site is made available to Users free of cost. Nevertheless, Company reserves all the rights to terminate the access to certain areas or features of the Site to Users at any time with or without giving any reason, with or without notice. Company also reserves the universal right to deny access to certain Users to any or all of its Services or content without any prior notice/explanation in order to protect the interests of Company and/or other visitors to the Site. Company reserves the right to limit, deny or create different type access to the Site and its content that features with respect to different User(s), or to change any of the features or acquaint with new features without prior notice.
    4. Company reserves the right to the list of its registered Users and as well as on other network portals run by the Company. If a User does not want to be listed on the Site or on any of our network portals, they can communicate the same to us by sending an email to support@aajjo.com.
    5. e. Users are advised to exercise due caution while transacting with a prospective buyer or a seller on the Site. Users must undertake interaction or transaction with organizations and/or individuals located on or through the Site, with reasonable caution and after undertaking thorough diligence on such organization and/or individual. Neither the Company nor its director’s, employees, officers or agents shall be liable to any User or otherwise, for any illegal or fraudulent interaction or transaction with organizations and/or individuals located on or through the Site.
  5. Amendments/Modification of Terms of Use
    1. We hold the sole right to modify the Terms of Service without prior permission from You or providing notice to You. The relationship creates on You a duty to periodically check the Terms of Service and stay updated on its requirements. If You continue to use the Website or avail any of its services without registration following such change, this is deemed as consent by You to the so amended policies. Your continued use of the Website is conditioned upon your compliance with the Terms of Service, including but not limited to compliance with the Terms of Service even after alterations, if any. All amendments become effective instantly on our posting to the Site.
  6. Warranties and Disclaimer
    1. By using Aajjo Business Solutions Private Limited services you agree to the following disclaimer: The Content on these Services is for informational purposes only. Aajjo Business Solutions Private Limited disclaims any liability for any information that may have become outdated or incorrect since the last time the particular piece of information was updated.
    2. Company has endeavoured to ensure that all the information on the Site is correct, however Company neither warrants nor makes any representations regarding the accuracy or completeness of any data or information contained on the Site. This Company denies any liability, responsibility or any other claim, whatsoever, in respect of any loss, whether direct or consequential, to any User or any other person, arising out of or in contact with the use of the information, data and/or materials contained on the Site. Please email a takedown request (by using the “Contact Us” link) to the webmaster if you are the copyright owner of any Content on these Services and you think the access of the above material violates Your copyright in any way. Please indicate the exact URL of the webpage in your request.
    3. Company does not make any representation or warranty as to the attributes such as for quality, worth, marketability, etc. of the items or Services proposed to be sold or purchased by the Users of the Site. Company accepts no liability for any errors or omissions, whether on its behalf or on behalf of third parties, in this regard.
    4. Company does not make any representation or warranty as to the attributes to legal title, creditworthiness, identity, etc. of any kind about any product or services offered, displayed or hosted on the Site of its Users except to the extent that a Trust Stamp and/or Credit Report is obtained. The User is advised to independently verify the bona fides of any particular User that it chooses to deal with on the Site.
    5. Company undertakes research and investigation through a repute private agency for some of its services. The information report generated from such research and investigation is only provided to you as a tool to help your business and/or as an authentication of your existence as a business entity.
    6. The Company does not collect any Sensitive Personal Data/Information of a User.
    7. Company conducts phone enquiries on its Site to provide the Services, Company however does not have a mechanism to verify the credentials of these enquiries, hence buyers & sellers are advised to exercise due caution in dealing with these enquiries & finalizing business deals.
    8. The Company provides the Site and Services "as is" and without any warranty or condition, express, implied or statutory and specifically disclaims any implied warranties of title, merchantability, fitness for a particular purpose and non-infringement. The User expressly agrees that use of the Site is at its own risk.
  7. Membership Eligibility
    1. The use of the Site is available only to those users who can form legally binding contracts under applicable law. Users who are incompetent to contract within the meaning of the Indian Contract Act, 1872 including minors, un-discharged insolvents etc. are not eligible to access to the Site. A minor under the age of 18 years, cannot be a member of the Site. The Company reserves the right to terminate the User membership and may refuse to provide the User with access to the Site if Company discovers that the User is under the age of 18 years. The Site is not available to users whose membership has been terminated or suspended by the Company unless specifically invited by the Company. If the User register as a business entity, that person hereby represents and warrants that the User has the authority to bind the entity to this Agreement.
  8. Electronic Communications
    1. The User hereby consents to receive communications from the Company electronically. The Company may communicate with the User by email or by posting notices on the Site. The User hereby agrees that all notices, agreements, demands, disclosures and other communications that the Company sends electronically including by posting on Site, satisfy the legal requirement that such communication is in writing.
    2. User hereby allows Company to contact them periodically using means like telephone, mailers or any other means, direct or indirect, in regard to their account information, special offers, surveys etc. If a User does not wish to receive calls/other communications from Company or its employees, they must inform Company in writing by sending an email to support@aajjo.com.
    3. All calls made to user by the company are periodically recorded for quality purposes and internal training only. All updates done by user to their data, by visiting the site or through verification mailers are recorded for future use.
  9. Platform for Communication
    1. The Site is also a Platform where Users may interact with one another for their transactions. Company cannot be a Party to or control in any manner any transaction between two Users of the Site. Consequently:
    2. Company is not responsible for any non-performance or breach of any contract entered into between Users. Company does not guarantee that the concerned Users will perform any transaction concluded on the Site. Company shall not or is not required to mediate or resolve any dispute or disagreement between Users.
    3. The Site is also a channel of communication whereby the Users can reach a large base of persons in the global Exim market. The Company is only offering a platform for communication and it is agreed that the contract for sale of any of the products or services shall be a strict mutual contract between the seller and the buyer, respectively. At no time shall the Company have any liabilities or obligation in respect of any such contract. The Company is not accountable for unsatisfactory or delayed performance of any services and/or delayed delivery of goods or damages or delays as a result of items which are out of stock, back ordered or otherwise unavailable to any User. The Company shall not be liable for any product or services offered on the Site. All goods and Services hosted on the Site are those of the User(s) or Supplier(s) etc. unless otherwise mentioned therein.
    4. The User independently agrees upon the manner and terms and conditions of delivery, payment, insurance etc. with the other registered third parties or Users that it may interact with on the Site.
    5. Notwithstanding its reasonable efforts in that behalf, Company cannot control the information provided by other Users which is made available on the Site. The User may find another User’s information to be offensive, harmful, inaccurate, or deceptive. Ensure to use caution, common sense, and practice safe trading when using the Site. Note that there are also risks of dealing with foreign nationals, underage persons or people acting under deceitful pretences.
  10. Breach

    Without limiting other remedies, Company shall remove and disable all such content on the Site; may limit the Users' activity, immediately remove or end the Users listing, warn other Users and immediately temporarily/indefinitely suspend or terminate the User’s membership, and/or refuse to provide the User with access to the Site if:

    1. User displays any information, data which is illegal or prohibited by any law for the time being in force including but not limited to the Illegal/Prohibited Content;
    2. User is in breach of the Agreement or the documents by reference;
    3. Company is not able to verify or authenticate any information the User provides;
    4. It is supposed that the User actions might cause legal liability for the User, other Users or the Company;
    5. A User lays any material into the Site systems which contains any viruses, Trojan horses, worms, time bombs or other PC programming or similar routines that may damage, interfere with, covertly intercept or expropriate any system, data or personal information;
    6. A User might not be to produce, when asked for by the Company, a certified copy of a consent, license, approval, permission or similar certification requisite for goods and/or services a User propositions to Host or has Hosted on the Site;
    7. Any monies payable by the User to the Company are not paid on the due date; or
    8. A complaint is received by the Company from a third party or User and necessary action to resolve the complaint is not taken within 10 (ten) days by such User. Company might at any time at its sole discretion reinstate suspended Users. User(s) that has been indefinitely suspended may not register or attempt to register with Company or use the Site in any manner whatsoever until such time that such User is reinstated by Company. Notwithstanding with the foregoing, if the User breaches the Agreement or the documents it incorporates by reference, Company reserves the right to recover any amounts due and owing by the User to Company and to take strict legal action including but not limited to initiating criminal proceedings against the User in this regard.
  11. Privacy
    1. Please check our Privacy Policy.
  12. Confidentiality
    1. All information submitted or hosted by the User shall become the property of the Company except for disclosures of the nature set forth herein including in Clause 13, Company shall not release any such data and information without the prior consent of the User.
    2. The User has access to only his own data and information stored in the database at the Company (subject to prior confirmation of identity) and nothing more. The User may amend or edit such data and information from time to time provided the terms and conditions and this Agreement are complied with.
    3. All confidential information, including name, e-mail address etc. voluntarily revealed by the User in Member areas, is done at the sole discretion and risk of the User. If such information is acquired by a third party using the Site and misused or results in unsolicited messages from such third parties, then such actions are beyond the control of Company and the Company accepts no responsibility or liability whatsoever for such actions.
    4. The Company does not require a User to disclose to its employees and/or other User’s any Sensitive Personal/Confidential Information on the Site.
    5. The User is warned not to reveal any Sensitive Personal/Confidential Information to third parties on the Site.
  13. Ownership of Intellectual Property
    1. All copyright and/or know-how and/or any other intellectual property rights in relation to any of the Services of the Company shall become and remain the sole and exclusive property of the Company and the User shall have no claim to the same. If the User has contributed to any content in any manner whatsoever on the Site, all intellectual property rights to the same shall become the absolute property of the Company, including all intellectual property rights therein and the User shall have no right or claim over the same. In the event that the User during the term of this Agreement or any time thereafter, uses such intellectual property in any other website or related activity, the same shall be considered as an infringement of the intellectual property rights of the Company and the Company shall have the right to take recourse to such legal remedial action as it is best advised at the risk and costs of the User.
  14. Waiver and Severability
    1. The failure of the Company to exercise any right or provision of this Agreement shall not constitute a waiver of such right or provision. If any provision of this Agreement is found to be invalid and/or determined to be invalid or unenforceable in (whole or in part) by a court of competent jurisdiction, the Parties agree that the Court shall endeavour to give effect to the Parties' intentions as reflected in the provision, and all the other provisions of this Agreement shall remain in full force and effect.
  15. Limitation of Liability
    1. In no event shall the Company be liable for:
      1. Any indirect, incidental, special, consequential or punitive damages , including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses (even if the corporate has been advised of the likelihood of such damages) arising out of or in reference to the location , its Services or this Agreement (however arising, including negligence); and/or
      2. Any delay or failure or disruption of the content or services delivered through the location resulting directly or indirectly from acts of nature, forces or causes beyond our reasonable control, including without limitation, internet failures, computer telecommunications or the other equipment failures, electric power failures, strike, labour disputes, riots, insurrections, civil disturbances, shortage of labour or materials, fires, flood, storms, explosions, acts of God, war, governmental actions, order of domestic or foreign courts or tribunals or non-performance of third parties or other act of God’s condition.
    2. The Company, its associates and technology partners make no representations or warranties about the accuracy, reliability, completeness, and/or timeliness of any content, information, software, text, graphics, links or communications provided on or through the utilization of the location or that the operation of the location are going to be error free and/or uninterrupted. All such warranties, representations, conditions and undertakings are hereby excluded
    3. User(s) acknowledge that inability to use the website wholly or partially for whatever reasons may have a contrary effect on its business. The Company assumes no liability whatsoever for any monetary or other damage suffered by the User including on account of any one or more of the following:
      1. The delay, failure, interruption, or corruption of any data or other information transmitted in connection with the use of the Site or the Services;
      2. The inability to use the Site or the Services;
      3. Any interruption or errors within the operation of the Site or the Services;
      4. Any unauthorized access by third parties (or User’s) to data or sensitive Personal Data or Information or other private information of a User;
      5. Any false, misleading or incorrect data or information hosted on Site by a User or false misleading or incorrect statements or conduct of a User;
      6. Any violation of third party rights or demands whatsoever in relation to the products or Services hosted on the Site;
      7. Any matters relating to Services and the Site however arising, including negligence.
    4. Notwithstanding anything contained herein, the Company's liability in any and all circumstances shall be limited to the lesser of the amount of fees and/or charges paid by the User or Rs. 10,000/- (Indian Rupees Ten Thousand) or the USD equivalent thereof.
  16. Indemnity Clause
    1. The User admits and acknowledges that: -
      1. The Company cannot take responsibility or control the information provided by the Users, which has been made available on the website of the Company as the Company has provided information, display of the products of the User on its website in good faith and solely based on representations of the User, which the Company has no reason to disbelieve.
      2. The User shall be solely and exclusively responsible in respect of all or any liability rising out of any sale of any product or services or consequent to any display of any product or its description and features as the Company has only provided the link to the User and nothing more.
      3. The Company in no way may be held liable for User provided information that may turn out to be offensive, harmful, inconsistent, inaccurate, or deceptive
      4. The Company has no obligation to monitor the information, products or materials posted on the website of the Company although the Company shall at is sole discretion and without assigning any reason whatsoever shall have the right to remove or edit any content or information that in its sole discretion violates or is alleged to violate, any applicable law, rules or regulations or the spirit or letter of these Terms of Use. Notwithstanding this right, the User remains solely accountable for the content, information, product, service or the materials uploaded on the Website of the Company.
      5. The User has represented that it has all rights in the products and service and the content provided on the Website of the Company in respect of the products or service does not and shall not invade any applicable law, rules or regulations and does not infringe the trademark, copyright and/or the patents or any other proprietary or any other rights of any third party in the said product or service and such product, service or its content does not contain libellous, tortious, or any unlawful information in any manner whatsoever.
      6. The Company has the right to advice the prospective guest/client to exercise caution and display a disclaimer in respect of the fact that the Company has no liability of any kind or nature whatsoever and is not promoting or endorsing any product or service and that the Company is only giving the uploading rights to the User to upload its product or service and its contents on the Website and that the Company shall not be responsible or liable for the quality, quantity, description, content and/or other information in respect of the product and/or service.
      7. The prospective guest or client may not be registered on the Website of the Company and if an inquiry is sent by the Company to a User listed on the Website of the Company, the Company takes no responsibility about the genuineness of the prospective guest or client or its whereabouts and the Company has only in good faith forwarded such inquiry to the User and the Company would not entertain any claims of any kind or nature whatsoever from the User or any other person in connection with any act, deed, thing or any act of omission or commission done or committed by the guest/client.
    2. The User further hereby indemnifies and keeps the Company and its Directors, Managers, officers, employees, representatives and/or any other persons in day to day in charge and management of the Company harmless and indemnified against any costs, damages, liabilities or other consequence of any of the actions taken by any person in respect of any product or service sold or displayed and/or in respect of any contents of the said product including on account of any of the factors mentioned in the foregoing sub-par graphs.
    3. The User further undertakes that if the Company were to incur any cost/loss/penalty etc. on account of any act or deed of the User or their clients in relation to the display or sale of any product or its contents etc. than the User shall indemnify the Company and its Directors, Managers, officers, employees, representatives and/or any other persons in day to day in charge and management of the Company indemnified and harmless against any such cost/loss penalty etc.
    4. The User further undertakes that if the Company is made a party to any of the litigation by any person or in any proceeding initiated by any Government agencies than the User shall indemnify the Company and its Directors, Managers, officers, employees, representatives and/or any other persons in day to day in charge and management of the Company in respect of any cost or expenses incurred in defending any such action and the User shall without demur reimburse the cost, expenses to the Company as is demanded by the Company from the User.
  17. Notice
    1. Except as explicitly stated otherwise, all notices to the Company shall be given by the User by postal mail to Legal Department, Aajjo Business Solutions Private Limited, I-24, Sector 1, Bawana Industrial Area – New Delhi 110039 India or mail to: - support@aajjo.com (in the case of the Company) or to the email address the User provide during the registration process (in case of the User). Notice shall be deemed given 48 hours after email is sent, unless the sending Party is notified that the email address is invalid. Alternatively, the Company may give the User notice by certified mail, postage prepaid and return receipt requested, to the address provided to us during the registration process. In such case, notice shall be deemed given 3 (three) days after the date of mailing.
  18. User Feedback
    1. a. If you share any ideas, suggestions, changes or documents regarding Aajjo Business Solutions Private Limited existing business ("Feedback"), you agree that
      1. your Feedback does not contain the confidential, secretive or proprietary information of third parties,
      2. Aajjo Business Solutions Private Limited is under no obligation of confidentiality with respect to such Feedback, and shall be free to use the Feedback on an unrestricted basis
      3. Aajjo Business Solutions Private Limited may have already received similar Feedback from some other user or it may be under consideration or in development, and
      4. By providing the Feedback, you grant us a binding, non-exclusive, royalty-free, perpetual, global license to use, modify, develop, publish, distribute and sublicense the Feedback, and you irrevocably waive, against Aajjo Business Solutions Private Limited and its users any claims/assertions, whatsoever of any nature, with regard to such Feedback.
    2. Please provide only specific Feedback on Aajjo Business Solutions Private Limited existing products or marketing strategies; do not include any ideas that Aajjo Business Solutions Private Limited policy will not permit it to accept or consider.
    3. Notwithstanding the abovementioned clause, Aajjo Business Solutions Private Limited or any of its employees do not accept or consider unsolicited ideas, including ideas for new advertising campaigns, new promotions, new or improved products or technologies, product enhancements, processes, materials, marketing plans or new product names. Please do not submit any unsolicited ideas, original creative artwork, suggestions or other works (“Submissions”) in any form to Aajjo.com or any of its employees. The purpose of this policy is to avoid potential misunderstandings or disputes when Aajjo Business Solutions Private Limited products or marketing strategies might seem similar to ideas submitted to Aajjo Business Solutions Private Limited If, despite our request to not send us your ideas, you still submit them, then regardless of what your letter says, the following terms shall apply to your Submissions.
  19. Terms of Idea Submission
    1. You agree that:
      1. Your Submissions and their Contents will automatically become the property of Aajjo Business Solutions Private Limited, without any compensation to you;
      2. Aajjo Business Solutions Private Limited may use or redistribute the Submissions and their contents for any purpose and in any way;
      3. There is no obligation for Aajjo Business Solutions Private Limited to review the Submission; and
      4. There is no obligation to keep any Submissions confidential.
  20. Advertising
    1. Some of the Services are supported by advertising revenue and may display advertisements and promotions. These advertisements may be targeted to the content of information stored on the Services, queries made through the Services or other information. The manner, mode and extent of advertising by Aajjo Business Solutions Private Limited on the Services are subject to change without specific notice to you. In consideration for Aajjo Business Solutions Private Limited granting you access to and use of the Services, you agree that Aajjo Business Solutions Private Limited may place such advertising on the Services.
    2. Part of the site may contain advertising information or promotional material or other material submitted to Aajjo Business Solutions Private Limited by third parties or Users. Responsibility for ensuring that material submitted for inclusion on the Aajjo Business Solutions Private Limited Platform or mobile apps complies with applicable international and national law is exclusively on the party providing the information/material. Your correspondence or business dealings with, or participation in promotions of, advertisers other than Aajjo Business Solutions Private Limited found on or through the Aajjo Business Solutions Private Limited Platform and or mobile apps, including payment and delivery of related goods or services, and any other terms, conditions, warranties or representations associated with such dealings, shall be solely between you and such advertiser. Aajjo Business Solutions Private Limited will not be responsible or liable for any error or omission, inaccuracy in advertising material or any loss or damage of any sort incurred as a result of any such dealings or as a result of the presence of such other advertiser(s) on the Aajjo Business Solutions Private Limited Platform and mobile application.
  21. Third Party Content, Sites and Services
    1. The Site and content available through the Service may contain features and functionalities that may link or provide the User with access to third party content which is completely independent of the Site, including web sites, directories, servers, networks, systems, information and databases, applications, software, programs, products or services, and the Internet as a whole
    2. User's interactions with organizations and/or individuals found on or through the Service, including payment and delivery of goods or services, and any other terms, conditions, warranties or representations associated with such dealings, are solely between the User and such organizations and/or individuals. The User should make whatever investigation necessary or appropriate before proceeding with any On-line transaction with any of these third parties.
    3. The User agrees that the Company shall not be responsible or liable for any loss or damage of any sort incurred as the result of any such dealings. If there is a dispute between participants on this Site, or between Users and any third party, the User understands and agrees that the Company is under no obligation to become involved. In the event that the User has a dispute with one or more other Users, the User hereby releases the Company, its Directors, officers, employees, agents and successors in rights from claims, demands and damages (actual and consequential) of every kind or nature, known or unknown, suspected and unsuspected, disclosed and undisclosed, arising out of or in any way related to such disputes and/or the Service(s).
    4. Company has established relationships with third parties to offer User the benefit of other products and services which the Company does not offer. The Company offers User access to the third parties website(s) either through the use of hyperlinks to their sites from the Site, or by offering “co-branded” or third party websites in which both the Company and these other/third parties share the same uniform resource locator, domain name or pages within a domain name on the Internet. In some cases, User may be required to submit information for purposes of registering or applying for products or services provided by such third parties or co-branded partners. The User terms and privacy policy of such third parties may differ from ours, and the Company does not have any control over the information that a User may choose to submit to such third parties or co-branded sites. Company therefore encourages all User(s) to read the third-party usage terms and conditions and privacy and other policies policy before responding to any offers, products or services provided by such other parties and/or using their Website(s). Company does not endorse or otherwise accept responsibility for the content or privacy or other policy of such co-branded third-party Site.
    5. Company offers promotions to the User on the Site & also put efforts in promoting clients & their offered products/services on various popular search engines. Results of promotion on search engines are never guaranteed and it takes considerably time and effort for any results to appear on any search engine. Similarly, any search result appearing on any search engine cannot be removed/withdrawn immediately, it gets removed periodically as per the policy of a search engine on which company or its employees has no control. Every User must immediately advise Company about any Illegal/Prohibited or other such content that appearing on the Site for appropriate legal action.

    Company works with the principle of serving clients with the best possible & prompt services. However, it is important to note that to make any change requested by Users the Company needs a minimum 24 - 48 business/working hours on best efforts basis to deliver the same as per User requirement unless otherwise stated.

    1. The Website does not facilitate the purchase of pharmaceutical products, and only advertises and/or showcases the pharmaceutical products posted by Users(s). User(s) involved in the purchase and supply of pharmaceutical products hereby agree to abide by and be compliant of any applicable laws, rules, regulations, notifications or orders issued by the Government of India or any of its agencies from time to time in this regard including but not limited to Drugs and Cosmetics Act, 1940, Drugs and Cosmetics Rules, 1945 ("Drug Rules"), Drugs and Magic Remedies (Objectionable Advertisements) Act, 1954 (Drug and Magic Remedies Act).
    2. Aajjo Business Solutions Private Limited shall not be responsible for any information or material in respect of or related to any pharmaceutical product posted, provided or displayed by User(s) on the Web Site. Accordingly, the User posting the content shall ensure that the content so posted does not violate any statue in the rules made thereunder including the Act(s) as referred above, so that no consequences of any nature could be attributed to Aajjo Business Solutions Private Limited in any manner whatsoever.
    3. Users(s) hereby undertake that they shall solely be responsible and shall bear all the liabilities in respect of selling prescription medicines and/or drugs mentioned in any of the Schedules of the Drug Rules without a prescription issued by a registered medical practitioner and in accordance with the conditions laid down in such rules. In the event of breach of such condition, Aajjo Business Solutions Private Limited shall not be liable and responsible in any manner whatsoever.
    4. Users(s) undertake and agree to indemnify and hold harmless Aajjo Business Solutions Private Limited and/or any of its affiliates, directors, employees, officers, or representatives from and against any and all losses, liabilities, damages, claims, costs and expenses (including attorney’s fees and expenses, any third party claims), which Aajjo Business Solutions Private Limited may incur or suffer as a result of or in connection with any illegal sales of drugs and/or medicines.
    5. Aajjo Business Solutions Private Limited does not offer any guarantees or warranties on the medicinal products or services displayed or listed on the Web Site and is not liable for any relevant transaction between the User(s), including transactions involving sale of any medicine(s) restricted and/or banned for sale by any governmental or any other regulatory authorities.
  23. Relationship of the Parties
    1. It is clarified that there is no agency or/and partnership or/and joint venture or/and employee-employer or/and franchiser-franchisee relationship between the Company and any User.
  24. Suspension, Reinstatement and Refunds
    1. Without prejudice to any other rights or remedies that may be available to it, the Company may suspend all services offered, remove or disable any and all User Hosted data and content and/or limit access rights of a User for a breach or violation as is set forth herein.
    2. User hereby approves Company to remove and/or disable User hosted data and/or content or to limit Services to a User against whom a complaint is received, which remain unresolved or is not cordially settled with thirty (30) days of the date of the complaint by the aggrieved User.
    3. When the Service subscribed for is suspended without remedy for more than 45 days, the Company shall have the option to terminate the membership of the User and the consequences set forth in Clause 22 shall follow.
    4. The Company may at its discretion and subject to such terms as it deems correct, reinstate a User and/or User Hosted data and re-start a Service
    5. A User displeased with a Service may request Company for a refund provided the request is made in writing and addressed to the Grievance Officer in terms of Clause 24. The company reserves its rights to accept or decline the request for refund
  25. Termination of Agreement
    1. The User hereby reach a decision that Company, in its sole discretion, has the right (but not the obligation) to delete or deactivate a User account, block its email or IP address from the Site, or otherwise dismiss its access to or access of the Service (or any part thereof) and/or the Site immediately and without notice, and remove any content Hosted within the Service/Site, for any reason, including, without limitation, if Company believes that the User has acted inconsistently with this Agreement. Further, the User come to an understanding that Company shall not be liable whether for refunds or otherwise, to the User or any third-party for any termination of the Users access to the Service. The User agrees not to attempt to use the Service after the Date of Termination.
    2. If the Company terminates User(s) membership, User(s) will not have the right to re-enrol or join Site under a new account or name or an alias unless formally invited to do so by the Company. Notwithstanding any contained herein, no membership charges will be refunded to a User in case of termination.
  26. Liabilities upon Termination
    1. Without prejudice to any rights or remedies available to the Company, the User shall upon termination of the Agreement be liable for expense of any balance fees or charges payable until the Date of Termination.
    2. The amounts due and payable to the Company by the User upon termination shall be payable within 30 (thirty) days of the Date of Termination.
  27. Grievance Redressal
    1. For any grievances or complaints, User may contact the Grievance Officer, Aajjo Business Solutions Private Limited, I-24, Sector -1, Bawana Industrial Area, New Delhi – 110 039 India. +91-12- 04418308; or email: support@aajjo.com.
    2. All complaints to the Grievance Officer shall be made in writing giving a detailed description of the complaint/grievance of the User.
    3. The Grievance Officer shall redress all complaints within one month from the date of receipt of complaint.
  28. Arbitration Clause for Dispute
    1. Any dispute or difference of any nature whatsoever arising out of or in relation to this Agreement including in respect of the indemnity clause of this Agreement shall be finally decided by a Sole Arbitrator to be nominated by the Director of the Company (hereinafter referred as "the nominating authority"). The Sole Arbitrator appointed by the nominating authority shall be a practicing Advocate of not less than 5 years in practice or a retired judge of the High Court. The User shall not be entitled to raise any objection to any such Sole Arbitrator appointed by the nominating authority on any ground whatsoever. The arbitration shall be held according to the provisions of the Arbitration & Conciliation Act, 1996 or any other applicable law at the relevant point of time. The language of the arbitration shall be English and the award rendered in arbitration shall be a reasoned award in writing and shall be conclusive and binding on the parties. The location of arbitration shall be at New Delhi, India.
  29. Partnership or Agency:
    1. None of the provisions of these Terms shall be deemed to constitute a partnership or agency between you and Aajjo Business Solutions Private Limited and you shall have no authority to bind Aajjo Business Solutions Private Limited in any form or manner, whatsoever.
  30. Linking and Framing:
    1. You may not frame the Services. You may link to the Services, provided that you acknowledge and agree that you will not link the Services to any website containing any inappropriate, defamatory, profane, infringing, obscene, indecent, or unlawful topic, material, name, or information or that violates any intellectual property, proprietary, privacy, or publicity rights. Any violation of this provision may result in termination of your use of and access to the Services effective immediately.
  31. Governing Law and Jurisdiction:
    1. This Agreement and any dispute or matter arising out of or in connection with and/or incidental to the use of the Site and/or the Services shall be governed by the India’s law without regard to its conflict of law’s provisions.
    2. The User and the Company hereby irrevocably submit to the sole and exclusive jurisdiction of the courts located at Delhi, India.
  32. Fraud Warning:
    1. Keep your personal details secret. Never write down or disclose your account details, and passwords with anyone. Keep your credit card and ATM cards safe.
    2. All Users are advised to be very careful while doing business with individuals, body corporates or companies from any part of the world.
    3. Users are requested to exercise due caution while transacting with a prospective buyer or a seller on the Site. Users must undertake interactions or transactions with organizations and/or individuals located on or through the Site, with reasonable caution and after undertaking thorough diligence on such organization and/or individual. Neither the Company nor its director’s, employees, officers or agents shall be liable to any User or otherwise for any illegal or fraudulent interaction or transaction with organizations and/or individuals located on or through the Site.
    4. Users are advised to not send any advance money/legal fee or products unless there is cash in your account or an irrevocable letter of credit from the buyer, duly authorised by the buyer’s bank.
    5. Users are advised not to transact business unless full payment is made to you before shipping of the products.
    6. CREDIT CARD SCAMS - When a User receives any online Order paid by Credit Card, it is recommended that you ask for a written Credit Card Authorisation to be faxed to you. Please get validity of the Credit Card checked with your Bank or contact VISA, Master Card or American Express directly. Please do not ship any goods unless the validity of the Credit Card is confirmed.
    7. BANK DRAFT SCAMS - BANK DRAFT SCAMS - There have been cases of people receiving Bank Drafts with unauthorised printing of Bank Names. Before shipping any product or advancing a partial cash advance, you should wait for the Bank to clear the Bank Draft/Check.
    8. Registration/License/Tender Fee SCAMS – Cases are reported wherever a proposal is distributed to shop for an outsized variety of products when the vendor pays them a Registration/License/Tender Fee. They post Offers to shop for a great quantity of Computers and different materials. Once you submit your bid; you'll be notified that your Tender has been accepted. You’ll then be asked to acquire Legal fees and Tender Fee. DO NOT PAY ANY FEE. Don't ship any Computers/Other products unless you have the cash in your account confirmed by your bank

This document is an electronic record with regard to the Information Technology Act, 2000 and the provisions pertaining to electronic records in various statues amended by the Information Technology Act, 2000.

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