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Grievance Management Software
₹ 35,000 Get Latest Price
Service Features
| Availability | In Stock |
| Brand/Company | Winner Software Pvt. Ltd. |
| No Of Persons To Be Managed | Flexible as per requirement |
| Service Location/City | AL India |
| Software Version | 2019 |
| Type | Software |
| Work Location | All over India |
GST No - 27AABCW1630L1ZA | Member since 2026
1st, Office No. 606, 607 and 608, The Stellar, Bhumkar Das Gugre Road, The Inside Story Interior Designers, Wakad, Pimpri Chinchwad, Pune, Maharashtra, 411057
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Service Details
Details:- WS-GMS is an android based application that aims to provide the citizens with a platform to redress their complaints or grievances. Citizen can lodge the grievance online via mobile app from anywhere any time. With automated workflow grievance will route through all the stakeholders for immediate redress.Feature : Submission of complaints or grievances by Citizens from anywhere anytime. Unique token number generation for every registered complaint or grievance. Automatic online data transmission between Citizen and MNS. Enhances speed & effective redress of grievances. Multilingual Support – English & Marathi. Monitoring Dashboard to track the Solved & Pending complaints or grievances. Tracking mechanism for the assigned complaints or grievances. Objective : To provide the platform for citizens to lodge the complaints or grievances. Effective monitoring & tracking of grievances. Every individual progress status related to grievances. Improved complaint redress mechanism irrespective of location. Transparency at every stage of grievances. Enabling citizens to keep track of complaints or grievances online. Paperless, Secure & hassle free. Empowering Citizen.Benefits : Fair and speedy means of grievance system. Paperless and Hassle-free. Clarity in procedures and time frames adopted. Alerts users immediately on the grievance, action taken etc. Saves time of affected person and cell members. Automates entire grievance procedure right from its registration to closure. Greater confidentiality and transparency in complaints dealing procedure. Streamlined and systematic grievance reporting.
WINNER SOFTWARE PRIVATE LIMITED
1st, Office No. 606, 607 and 608, The Stellar, Bhumkar Das Gugre Road, The Inside Story Interior Designers, Wakad, Pimpri Chinchwad, Pune, Maharashtra, 411057
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