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Domestic Inbound Omni Channel Communication System
₹ 2,500 Get Latest Price
Service Features
| Availability | In Stock |
| Support | TCP/IP Voice Supported LAN Network for 150 agents |
| ACD | Round Robin, Ring All, Skill Based Routing, Call route to available agent, |
| Type of Process | Inbound, Outbound |
| Type of Calls | International, Domestic |
| Reports | As per requirement |
| CRM | Admin Module, Agent Module |
| Integration | SMS API, Social Media, Database, Vehicle Tracking System, |
GST No - 07AAGCA6505M1ZJ | Member since 2026
FIRST FLOOR, OFFICE NO.- 106, PLOT NO. 02, VARDHMAN MASTER PLAZA, DDA/LSC, GAZIPUR, North East Delhi, Delhi, 110096
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Service Details
Omni Channel Communication System strategy is a multi-channel approach to marketing or serving customers in a way that creates an integrated and cohesive customer experience. Aria Omni Channel Communication System is designed to handle office communication process and to handle relationship across multiple channels.The system is suitable for public organizations that deal with direct customer service through primary communication means and social media channel. It is the best way to deliver a customized customer experience while using the multichannel platform.1) Integration of applications:-SMS API provided by a clientSocial mediaDatabaseVehicle tracking system2) Alerts and events 3) MIS reports 4) CRM (Customer Relationship Management)
ARIA TELECOM SOLUTIONS PVT.LTD
FIRST FLOOR, OFFICE NO.- 106, PLOT NO. 02, VARDHMAN MASTER PLAZA, DDA/LSC, GAZIPUR, North East Delhi, Delhi, 110096
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